Refund and Return Policy

Due to the nature of these breaks, there are no refunds accepted 24 hours prior to the break starting/scheduled break time.

By buying into a break, you acknowledge you have read the break rules and accept them.

In the rare case where an item has been damaged on our end, or there is an issue where we are directly at fault, send an email to NYLeaggues@gmail.com, so we can try to work it out.

The value of any reimbursements will be determined by us based on the value of the cards or spot purchased.

The reimbursement will be through a method of our choosing.

These decisions are up to us based on each individual situation.

The customer must first return all the items, in the same condition as they received it, before a refund is sent.

The buyer is responsible for paying return shipping in these cases.

Items damaged via shipping, or lost mail, do not fall under our responsibility.

We will work with you to try to resolve these issues, but it will be best to contact the shipping carrier, who would be responsible.

If you request a refund 24 hours prior to the break taking place, you must email me at NYLeagues@gmail.com with your name, order number, and the break you would like the refund for.

The payment providers take a fee from every payment.

This is not refunded by them when a refund is sent.

Because of this, the refund won't be the full amount that was paid.

That fee will be part of a 5% restocking fee deducted from all refunds.